It is difficult to diagnose many individuals' problems playing our streaming video without knowing more about their setup. We check our video daily to ensure that everything is working on our end and if there are problems, we work to fix them as promptly as possible. Our site is optimized for use with the latest versions of Internet Explorer and Firefox. The movies are shown using Windows Media Player. It is possible that a spyware or virus scan program is not allowing our video to load due to high individual security settings. Another problem could be that individuals simply have a slower internet connection speed. Perhaps the movies are being downloaded, but are simply taking a bit longer to load.

 Here are a couple of links to help with Media Player issues:

Microsoft Support - This should be the first stop in troubleshooting your video playing experience

www.support.microsoft.com/kb/843509

To get the latest version of Microsoft WIndows Media Player.

www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

If someone is using a Mac and having problems, I would try either flip4mac(it's free).

www.flip4mac.com

or you can try downloading Microsoft Windows Media Player.


These are the most common issues and will usually remedy the situation, however, it is difficult to pinpoint the exact issue without knowing more about someone's individual settings. If you continue having problems, please contact us at feedback@fox4morningblend.com.